Hi, I'm Joe.
Joe has called Chicago home since 2004 and opened the Joe Schneider Agency in 2005. For more than 20 years, he has helped Chicago-area customers understand their insurance options and make confident coverage decisions. He believes insurance should be explained clearly, personally and without unnecessary pressure.
More than 800 customer reviews across Google, Yelp and the agency website. Read customer reviews
Joe's story
I opened the agency in 2005 with a pretty simple idea: know your customers, pick up the phone, and stand behind your word. That's still how we run it.
Insurance is one of those things most people only think about twice — when they buy it, and when something goes wrong. The first conversation determines how good the second one is. So I spend most of mine explaining things in plain English: what your declarations page is actually telling you, why your liability limits matter, what a water backup endorsement does, and how an umbrella policy fits with everything else.
Over the years the team has grown into a group of people who care as much as I do about getting it right. We answer the phone. We follow up. And when a claim happens, we help you understand the process and what comes next.
We're part of this city — the neighborhoods, the small businesses, the families on the block. That's who we work for.
"The best insurance conversation is the one you have before you ever need to file a claim. That's the whole job." — Joe
The people who answer your call
Local, licensed and easy to reach.
Joe Schneider
Joe opened the agency in 2005 and has spent more than 20 years helping Chicago-area customers understand their insurance options. He believes coverage should be explained clearly, personally and without unnecessary pressure.
Telly Dambra
Telly has been with the agency for 15 years and directs the agency's daily operations. She keeps the team organized, responsive and focused on delivering an excellent customer experience.
Monica Cerda
Monica helps customers explore coverage options for their vehicles, homes and other insurance needs. She focuses on making the quoting process clear, efficient and comfortable.
Lupita Cabrera
Lupita helps customers understand available coverage options and identify protection that fits their needs. She is committed to clear communication and dependable follow-up.
Liz Perez
Liz supports the customer experience team and helps customers with day-to-day service needs. She focuses on responsive communication and making every interaction as straightforward as possible.
Jenny Chajon
Jenny helps customers explore coverage options for their vehicles, homes and other insurance needs. She focuses on understanding their needs, explaining available choices and making the quoting process easier.
Frank Suspenzi
Frank works with individuals and families on life insurance, retirement strategies and long-term financial planning designed to help protect what matters most.
The rest of the team
They don't write policies, but they do raise morale. Meet the Schneider pack.
Marley Schneider
Marley is the matriarch of the pack — a rescued Labrador with a big heart. Wise, loyal, and always observant, she brings a steady presence to the office and reminds everyone that the best things in life are simple: loyalty, patience, and a good nap.
Daisy Schneider
Daisy is the middle child of the crew and a proud Golden Retriever. Known for her calm personality and friendly nature, she takes her role as office comfort specialist very seriously — belly rubs and sunny spots included.
Little Lucy Schneider
Lucy is the youngest of the team — a Golden Retriever with endless energy. She specializes in greeting visitors, boosting morale, and reminding everyone to take the occasional break.
Five things that haven't changed since 2005.
Education first
We'd rather lose a sale than sell you coverage you don't understand—or don't need.
Local matters
Chicago is different. Your coverage should reflect that.
No pressure
If now isn't the right time, we'll tell you. If it is, we'll help you put the right coverage in place.
Claims are the moment of truth
A claim is when your coverage matters most. We'll help you understand the process, answer your questions and explain what comes next.
The phone gets answered
By someone who knows your name.
Ready to talk?
No script. No pressure. Just a real conversation about what you have and what you actually need.
Visit the contact page